These Terms and Conditions ("Terms") govern your access to and use of the NYC Keepers LLC website (ny-keepers.com) and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our site.
NYC Keepers LLC ("NYK", "we", "us", "our") is a limited liability company organized under the laws of the State of New York, United States of America. We operate an e-commerce store selling goalkeeper gloves and related accessories at ny-keepers.com.
By using our website or placing an order, you represent and warrant that:
NYC Keepers reserves the right to refuse service or cancel orders if we have reason to believe eligibility requirements are not met.
You may create an account on our website to access order history, save preferences, and speed up checkout. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
NYC Keepers reserves the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the security of our platform or other users.
We make every effort to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, images, or other content on our website are completely accurate, complete, or error-free. Product images are for illustrative purposes and may vary slightly from the actual product.
All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after your order is placed, we will notify you and offer a full refund or alternative product.
Placing an order on our website constitutes an offer to purchase. Your order is accepted and a binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, exceed reasonable quantities, or contain pricing errors.
We accept the following payment methods:
By submitting payment, you represent that you are authorized to use the selected payment method and that the information provided is accurate. All payment processing is handled by our PCI-DSS compliant payment partners. NYC Keepers does not store full credit card numbers.
Orders may be cancelled before they are shipped by contacting us immediately at info@ny-keepers.com. Once an order has been shipped, it cannot be cancelled and must be processed as a return under our Refund & Returns Policy.
Applicable sales tax will be calculated and added to your order at checkout based on your shipping address and applicable state and local tax laws.
We aim to process and ship all orders within 1–3 business days. Delivery times vary by location and carrier. Estimated delivery dates provided at checkout are not guaranteed.
Free shipping is available on qualifying orders within the contiguous United States. Conditions and thresholds for free shipping are displayed at checkout and are subject to change.
Title and risk of loss for products pass to you upon delivery to the carrier. However, in the event of shipping damage or loss, NYC Keepers will replace or refund your order immediately as described in our Refund & Returns Policy.
In accordance with the FTC Mail, Internet, or Telephone Order Merchandise Rule, if we cannot ship your order within the stated timeframe, we will notify you and provide the option to wait for the revised shipment date or cancel for a full refund.
Discount codes issued through our Influencer Program are subject to the specific terms of that program. Misuse, unauthorized redistribution, or abuse of influencer codes may result in immediate code deactivation and account suspension.
Any attempt to exploit, duplicate, or fraudulently use promotional codes or offers is a violation of these Terms and may result in order cancellation and account termination.
All content on this website — including but not limited to logos, brand names, product names, images, text, graphics, videos, and website design — is the property of NYC Keepers LLC or its licensors and is protected by applicable intellectual property laws.
"NY-Keepers™", "NYK™", "Signature Keepers™", and associated logos are trademarks of NYC Keepers LLC, currently pending federal registration with the United States Patent and Trademark Office (USPTO). Unauthorized use of these marks is strictly prohibited.
You may not, without our express written permission:
If you submit reviews, photos, or other content to our website or social media channels tagged with our brand, you grant NYC Keepers LLC a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing purposes, with or without attribution.
You agree not to use our website or services for any of the following:
Violation of any of these prohibitions may result in immediate termination of your account and, where applicable, referral to law enforcement authorities.
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
This disclaimer does not affect the statutory product warranty described in our Refund & Returns Policy, which covers manufacturing defects for 30 days from purchase.
To the maximum extent permitted by applicable law, NYC Keepers LLC, its officers, directors, employees, agents, and licensors shall not be liable for:
In no event shall our total liability to you exceed the amount paid by you for the specific product or service giving rise to the claim in the 12 months preceding the claim.
You agree to defend, indemnify, and hold harmless NYC Keepers LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with:
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any legal action or proceeding arising out of or relating to these Terms or your use of our website shall be brought exclusively in the state or federal courts located in New York County, New York. You consent to the personal jurisdiction of such courts and waive any objection to the venue of such proceedings.
Before filing any formal legal claim, you agree to contact us at info@ny-keepers.com and make a good-faith effort to resolve the dispute informally. Most issues can be resolved quickly through direct communication.
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.
NYC Keepers LLC reserves the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of our website after any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using our website.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Refund & Returns Policy, constitute the entire agreement between you and NYC Keepers LLC regarding your use of our website and supersede all prior agreements and understandings, whether written or oral.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
For questions or concerns about these Terms, please contact us:
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